Orders and Deliveries

How long does it take to process my order?

Orders are processed within 12-24 hours after being placed.

What shipping options do you offer?

DHL Express: Enjoy fast delivery in 4-5 business days with full insurance to protect your package from damage or loss.

UPS 2nd Day Air: Need your order faster? This option guarantees delivery within 3-4 business days.

Carbon Neutral Shipping: Support sustainable shipping with delivery in 7-10 business days, perfect for the eco-conscious shopper.

Do you ship internationally?

Yes, we ship to most countries. Shipping times may vary depending on the destination.

Will I receive tracking information for my order?

Yes, all orders come with a tracking number so you can monitor your shipment.

What should I do if my order hasn’t arrived?

If your order hasn’t arrived within the expected delivery timeframe, please contact us at info@boost-club.com, and we’ll help resolve the issue.

Returns and Refunds

What is your return policy?

We offer a 100-day free return policy. If you’re not satisfied with your purchase, contact us to initiate a return.

How do I start a return?

Simply email us at info@boost-club.com, and we’ll provide you with return instructions and a shipping label.

How long does it take to process a refund?

Once we receive and inspect the returned item, refunds are typically processed within 7-10 business days.

Payments

What payment methods do you accept?

We accept major credit cards, PayPal, and other secure payment methods displayed at checkout.

 Is my payment information secure?

Yes, all payment transactions are encrypted and processed securely to protect your information.

Products

Are your products covered by a warranty?

Yes, all our products come with a 2-year full warranty that covers manufacturing defects.

I ordered a product but haven’t received it?

Please note that Boost Club operates exclusively through our official website, boost-club.com.

We are not affiliated with any other brands, websites, or sellers. If you’ve made a purchase from another store or website, we recommend reaching out to them directly, as we cannot assist with orders made outside of Boost Club.


Please be cautious when shopping online and always double-check that you are on our official site. If you have any concerns about a purchase made through Boost Club, feel free to contact us at info@boost-club.com.

Can I place a bulk order?

Yes, we accept bulk orders. Please contact us at info@boost-club.com for more details.

How can I check if a product is in stock?

Product availability is displayed on the product page. If an item is out of stock, you will be notified when attempting to place an order.

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